Managed IT for architecture, engineering and construction firms
ELMIDA Solutions runs day-to-day IT for design and construction firms across New York City: the workstations, project files, accounts, backups and security your team relies on. You get one provider who knows your environment, and one place to call when something breaks.
Where IT gets in the way of project work
In most design and construction firms, IT is nobody's actual job. It gets squeezed in between deadlines until something breaks badly enough to stop work.
- Models and drawings take too long to open, save or sync, and the team has stopped mentioning it.
- Nobody owns IT. It falls to whichever partner or office manager is most comfortable with computers.
- Workstations were bought one at a time over several years, so no two perform the same.
- New hires wait days for a laptop, an account and access to the right project folders.
- Backups exist, but nobody knows whether a live project could actually be restored.
- The insurance renewal asks about security controls, and nobody is sure what is actually in place.
What we look after
Everything your team uses to get project work done, managed as one environment rather than a set of separate problems.
Continuous monitoring
Monitoring runs around the clock and flags failing drives, full disks, missed backups and security alerts, often before anyone in the office notices.
Support from someone who knows your setup
When you call or email, you reach the person who already knows your environment, not a queue that starts from scratch every time.
Workstations and devices
Patching, updates, security software and replacement planning for every desktop, laptop and tablet in the firm.
Microsoft 365
Accounts, email, Teams, SharePoint and licensing, set up properly and kept tidy as people come and go.
Network and connectivity
Firewalls, switches, Wi-Fi and internet, including connections between offices and out to job sites.
Onboarding and offboarding
New hires start with a working machine and the right access. People who leave lose access the day they go.
How we get started
No long onboarding project, and no disruption to work that is due.
- Step 01
Discovery
We document what you have: workstations, storage, network, accounts, licenses and backups. You get a plain summary of what works, what is at risk and what to fix first.
- Step 02
Transition
We put our monitoring and management tools in place and take over day-to-day support. Most of this happens remotely, scheduled around your deadlines.
- Step 03
Ongoing management
Monitoring runs continuously, support requests come to us, and routine maintenance happens in the background.
- Step 04
Planning
We review the environment with you on a regular schedule and plan workstation refreshes, storage growth and renewals before they turn into emergencies.
Who this is for
Firms that depend on their technology to get project work out the door, and want one provider accountable for it.
A strong fit if:
- Your work lives in Revit, AutoCAD, Bluebeam or Procore
- You rely on Microsoft 365 for email, files and Teams
- Nobody on staff is responsible for IT full time
- Your current support is reactive, slow or hard to reach
- You want one provider accountable for the whole environment
What you won't have to worry about:
- Figuring out which workstation to buy next
- Setting up accounts and access for every new hire
- Wondering whether last night's backup actually worked
- Answering the security section of your insurance renewal alone
- Keeping track of licenses, renewals and warranties
Why ELMIDA
A small, owner-led firm built around architecture, engineering and construction.
Built around AEC
Architecture, engineering and construction firms are who we designed this service for. Workstations, project files and job site connectivity are central to it, not add-ons.
You deal with the owner
ELMIDA is small and owner-led. The person who sets up your environment is the person who supports it.
Microsoft partner
Microsoft 365, Entra ID and Intune are central to how we manage and secure your accounts and devices.
HP partner
Through HP Amplify we can specify, quote and support HP Z-series workstations directly.
Security as standard
Multi-factor authentication, endpoint protection and tested backups are part of the standard setup, which also covers what insurers ask about at renewal.
Plain answers
Recommendations come in plain language, with the tradeoffs spelled out, and no pressure to buy what you do not need.
What firms ask before getting started.
Ready to talk about your firm's technology?
Schedule a consultation. We'll review your environment, identify any gaps, and give you a clear picture of what proper IT looks like for a firm like yours. No obligation. No pressure.