Website Terms of Use

Welcome to ELMIDA Solutions. By accessing or using this website, you agree to be bound by these Website Terms of Use ("Terms"). If you do not agree to these Terms, please do not use this site.

These Terms apply solely to your use of our website and do not govern the provision of IT services, which are subject to our Master Service Agreement (MSA) and related Statements of Work.

This website is provided for informational purposes to help you learn about ELMIDA Solutions and the IT services we offer.

You agree NOT to:

• Use the site for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to any portion of the site, server, or network.
• Interfere with or disrupt the site's functionality or security.
• Use automated tools (bots, scrapers, etc.) to extract content without permission.
• Reproduce, distribute, modify, or create derivative works from site content without written consent.

ELMIDA Solutions reserves the right to modify, suspend, or discontinue any part of the website at any time without notice.

All content on this website — including text, graphics, logos, images, and the "ELMIDA Solutions" name and branding — is the property of ELMIDA Solutions and is protected by U.S. copyright and trademark laws.

You may: view and print pages for personal, non-commercial use.

You may NOT: reproduce, distribute, publicly display, or commercially exploit any content without written permission; or use ELMIDA Solutions branding, logos, or trademarks without authorization.

Third-party trademarks mentioned on this site (Microsoft, Datto, etc.) are the property of their respective owners.

The information provided on this website is for general informational purposes only and does not constitute a binding offer or agreement to provide services.

• Pricing, service descriptions, and availability are subject to change without notice.
• Actual IT services require execution of our Master Service Agreement and a Statement of Work.
• Any service commitments, warranties, or obligations are governed exclusively by signed agreements, not website content.

To discuss your specific needs, please schedule an obligation-free conversation with us.

This website may contain links to third-party websites, including vendor partners, industry resources, and service providers.

ELMIDA Solutions does not control or endorse these external sites and is not responsible for:

• The content, accuracy, or availability of third-party websites.
• Privacy practices or terms of use of external sites.
• Any damages or losses resulting from your use of third-party sites.

We encourage you to review the terms and privacy policies of any external sites you visit.

This website is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

ELMIDA Solutions is NOT liable for:

• Errors, inaccuracies, or omissions in website content.
• Website downtime, technical issues, or unavailability.
• Any decisions made based on informational content provided on this site.
• Indirect, incidental, or consequential damages arising from website use.

Important: This limitation applies only to use of the website itself. Liability for IT services provided under our Master Service Agreement is governed by the terms of that agreement.

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By using this site, you consent to our privacy practices as described in that policy. We may use cookies and analytics tools to improve your experience and understand how visitors interact with our site.

These Website Terms of Use are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Any disputes arising from your use of this website shall be resolved in accordance with New York law.

ELMIDA Solutions reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this website.

Your continued use of the site after any modifications constitutes acceptance of the updated Terms. We encourage you to review this page periodically.

If you have questions about these Website Terms of Use, contact us:

These Website Terms of Use govern only your use of this website. If you become a client of ELMIDA Solutions:

• Our Master Service Agreement (MSA) governs all IT services.
• Related Statements of Work (SOWs) define specific service commitments.
• Our Privacy Policy governs data handling practices.

In the event of any conflict between these Website Terms and our MSA or other signed agreements, the terms of the signed agreements shall prevail.

By opting into SMS from a web form or other medium, you agree to receive SMS messages from ELMIDA Solutions. These messages may include customer care responses, appointment confirmations and reminders, account notifications, service alerts, and one-time authentication or verification codes.

Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP. Consent to receive SMS messages is not a condition of purchasing services.